Plans and limits
What each plan includes and how asset and staff limits work.
FaidaGrow has a free plan and three paid plans. The plan sets how many assets you can track and whether you can add staff. See the pricing page for current prices.
Limits by plan
| Plan | Assets | Staff | Bulk SMS a month | Automatic SMS a month |
|---|---|---|---|---|
| Free | 3 | Owner only | Not included | 15 |
| Starter | 10 | Yes | 100 | 50 |
| Growth | 50 | Yes | 500 | 250 |
| Business | 200 | Yes | 2,000 | 1,000 |
Units inside a building count as assets, and the building itself does not. A long message can use more than one SMS for each tenant.
Automatic SMS are the receipts and overdue reminders you turn on in Business Settings, and they have their own limit, separate from bulk SMS. Past it they use any SMS you have purchased. With none left they pause until next month, and you get one email to say so. Your payments and balances are not affected.
The bulk SMS allowance is per calendar month, on monthly and yearly plans alike, and unused messages don't carry over. If you run out, buy more on the Bulk SMS page. Purchased SMS are used after your monthly allowance, carry over and don't expire.
How these messages work is explained in SMS messages.
What happens at the limit
When you reach your limit you are asked to upgrade before adding another asset. Nothing you already have is removed or hidden.
Changing plan
Open Billing to change plan, see your renewal date and cancel renewal. Cancelling keeps your paid access until the end of the period you have already paid for.
Your data stays yours
If you move to a smaller plan you keep all your existing data; limits apply only to anything new.